After sales service


After Sales Services

For Gold Handicrafts Available At The Shop only

  • All gold handicrafts will be delivered with product warranty cards.
  • The gold handicraft warranty shall cover all types of damages incurred form production.
  • The warranty period shall be valid for 1 year.
  • The company shall reserve the right to disapprove any change or return of the purchased gold handicraft.

Repair Service

  • For the frame category, the repair service shall be avialable for cases of damaged frames only.
  • For the sculpture category, the repair service shall be available for cases of damaged wooden foundation or broken covers only.
  • For all types of repair services, a client is allowed to deliver a damaged gold handicraft to any branch of Prima Art shop nationwide.